Barterra Winery + Tasting Room is a small, family run winery and represents an authentic and enjoyable experience for wine lovers who visit beautiful Half Moon Bay. We are the perfect blend of award-winning wines and warm, small town hospitality.

DESCRIPTION
We are searching for friendly, energetic, motivated individuals who will thrive in a casual hospitality-focused and team-oriented environment. We are seeking someone to join us in creating the best experience for Wine Tasting, while strictly following the new safety protocols for our guests and our long-term Wine Club members, from the moment they arrive to the moment they leave.
Duties Include:
•   Provide exceptional customer service in a consistent, timely and thoughtful manner with all customers
•   Build new and retain existing Wine Club members through customer engagement, consistent follow-up and outstanding customer service
•   Support and effectively communicate promotional offers
•   Assist with execution of Wine Club orders including customizations, customer communication related to shipments
•   Process email and phone orders
•   Assist with creation of collateral materials
•   Support inventory management
•   Assist with various wine club projects as needed
•   Resolve customer service issues
•   Cultivate relationships with customers and Wine Club members

QUALIFICATIONS
•   Must be at least 21 years of age
•   Strong service and hospitality skills
•   Ability to manage priorities and workflow, time management
•   Self-starter, with a strong attention to detail
•   Good communication and organizational skills
•   First-hand knowledge, appreciation of, and passion regarding wine and wine-related topics
•   Creative, flexible, and innovative team player
•   Enthusiastic with a positive attitude
•   Professional appearance and demeanor
•   Ability to lift/move/carry 50 pounds

Type of Work: Part Time (Reports to Cellar Manager)
Compensation: $17/hour + gratuities